Link your child's own tablet

If your child has their own tablet or phone, you can link it to your parent phone with a 6-digit code. The tablet then opens straight to your child’s adventure. Their progress stays in step with your parent phone.

Linking needs the Lifetime Pass

Linking a child’s own tablet is part of the Lifetime Pass. On the free plan, the Family Devices box says: Activate your lifetime pass to link secondary devices for your children. See Free plan or Lifetime Pass.

Before you start

• The Lifetime Pass is active on your parent phone.
• TimesHero is installed on the child’s tablet. Follow Getting started to install it. Do not set up a family on the tablet.
• Both devices have internet for the linking.
• Each child can have one tablet. A family can have up to 5 devices in all, and your parent phone counts as one.

Link the tablet

On the parent phone:

1. Open the Parent Dashboard and type your PIN.
2. Tap Settings.
3. In the Family Devices box, find your child’s name and tap + Link Device for their name.
4. A 6-digit code appears. Leave it on the screen.

On the child’s tablet:

1. Open TimesHero from the home screen.
2. Tap Connect Kid Device.
3. Type the 6-digit code.
4. Tap Connect to Child Profile.

The tablet now belongs to that child. Their name, hero and progress are on it.

The code works for 10 minutes, one time

Each code lasts 10 minutes and works once. If you make a new code for the same child, the old code stops working.

What the tablet can and cannot do

• A linked tablet gets everything the pass includes: all 12 times tables and no daily limits.
• It shows only that one child’s adventure.
• It has no parent area, so a child on their own tablet cannot change settings or buy anything.
• It keeps progress in step with your parent phone when something happens, such as finishing a game. On the parent phone, you can tap Sync on the Parent Dashboard to check for new progress.

If the code does not work

• Check that you typed all 6 digits.
• The code may have run out. Go back to the parent phone and make a new one.
• If you type wrong codes several times, wait about 15 minutes and try again.
• If you see We couldn’t finish linking. Ask for a new code., make a new code and try again.

Remove a tablet

In Settings, under Family Devices, each linked tablet has an Unlink Device button.

Sync first

When you unlink a tablet, it goes back to its start screen and clears what it holds for that child. The progress stays on your parent phone. Tap Sync on the Parent Dashboard first, so the latest progress is there.

More help: If something goes wrong.